Returns & Exchanges
We take great pride in the quality of our spirits and want you to be completely satisfied with your purchase. If your order arrives damaged or is incorrect, you may return it within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Contact Customer Support
Email our team with your order number and a brief explanation of the issue, including photos if the bottle arrived damaged.
- 2.Secure Packaging
Ensure the bottle is unopened and placed back into its original protective packaging to prevent breakage during transit.
- 3.Dispatch the Parcel
Affix the provided return label to your package and drop it off at your nearest authorized courier point.
- 4.Refund Processing
Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.
